What if I get a flat tyre?
We provide complimentary roadside assistance. We would usually just replace your bike with another.

How many wineries are close to you?
Apart from our own winery, Pokolbin Brothers Wines, the next winery is 450 metres away and so on. We estimate there are around 30 cellar doors in our 5km radius

Do the wineries charge for tastings?
Some do, but the majority don’t. If required, we can point you in the right direction on that one!

Do you deliver bikes?
No, not any more. We base our decision on more than 22 years experience and our local knowledge of the best places to ride in the
area. Apart from the guesswork involved in turning up with the right size and type of bike and helmet for the customer, most people come here for enjoyment and want to cycle around the Central Pokolbin area, utilising the trails and cycleways available. That’s why the majority either drive themselves to our hire shop or utilise our bus’n’bike package including bus pick up & return.

Will we see any Australian wildlife, like kangaroos?
We’re pretty confident we can set you on the right path to at least see a kangaroo or two in the wild.

Do I have to wear a helmet?
Yes. Helmets are required to be worn by law. A helmet is included with your hire.

I don’t have a car, what’s the best way to get to you from Sydney?
Wherever you’re coming from, if you don’t have private transport,
it’s best to contact us for advice first, or it could get very expensive for
you. You can also find public transport options on our Find Us page.

What if it’s pouring with rain when we’re due to start cycling, do we lose our deposit?
No. We’re really not in the business of trying to keep deposits, happy
customers have always been our best advertising! However, in other cancellation circumstances, we require at least 24 hrs notice.

My boyfriend can’t ride a bike. Can I carry him along on the back of a tandem, anyway?
No. Where applicable, all participants must be capable of confidently cycling in a controlled and safe manner. However, we may be able to assist you in finding a new boyfriend.